Looking after your home

We know you will want to look after your home and we can help you to do that. From insuring your contents or requesting permission for making changes to your home, to reporting issues via MyHaltonHome - find out everything you need to know here.

Find out how to manage and report damp, mould and condensation in your home.

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We have negotiated a deal with Aviva to allow you to get a great deal on contents insurance? With polices starting from just £1.10 per week you can insure your home, and all your possessions and get peace of mind knowing damages to your home contents will be taken care of.

The policy provides cover for accidental damage to contents while they are in your home.

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View videos presented by our trade apprentices to help you fix some simple DIY tasks at home.

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We allow you to make some alternations and additions to your home provided permission is obtained first. If you’re thinking of making some changes to your home, tell us about them.

Whether you want to have Sky or Virgin TV installed, laminate flooring put down, complete significant home improvements, or erect a fence, you can request permission for a range of activities via your MyHaltonHome account

Request Permission

Whether it's checking the rules on pets in your home, information about aids and adaptations, giving notice on your tenancy, booking repairs, making a payment - do it online via MyHaltonHome!

Go to MyHaltonHome

Below are links to some help and support articles relating to your home:

Help & Support

Get winter ready - cost-effective ways to stay warm and well this winter

As the temperature drops there are things we can all do to stay warm and safe over the winter months

Help & Support

Working together to avoid no access visits for vital safety checks in your home

Letting us into your home to carry out vital safety checks helps both you and us. Most customers let us in first time but often, some don’t.

Help & Support

Wood Burners and Stoves

Wood burners and stoves - what you need to know.

Help and support

How to stop pipes freezing and what to do if they burst

We’ve pulled together some tips about frozen pipes to help prevent yours from freezing.

Help & Support

Energy saving tips to save money and lower your home’s carbon footprint

A few simple steps can help you lower your home’s carbon footprint and save money on your monthly bills.

Are you being smart with your home security?

Help & Support

Guidance on how to be smart with your home security

This advice will help you to understand what you need to do if you’re considering installing, or have already installed, a home CCTV system (or similar technology, such as a video equipped doorbell device).