Keeping you safe

From carrying out annual gas safety checks to providing tips on fire safety, we’re here to give you every day practical help and advice to help keep you safe and free from harm in your home.

These 'Big Six' areas of compliance are our priority.

We want to work with you to make sure your home is as safe from fire as possible. We have put together some top tips and advice to help you stay safe in your home, and avoid a household fire.

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We make it a top priority to keep the gas appliances that we fit in your home in a safe and working condition at all times.

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One important job we have as your landlord is to make sure electrical installations and wiring in your home are maintained and kept in a safe condition.

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When asbestos is in good condition and not damaged it is not a danger. Find out how we manage asbestos and what you do to keep yourself safe.

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Water can sometimes contain harmful bacteria called Legionella. Keeping your water supply fresh stops this bacteria from building up and causing the illness Legionnaires’ disease.

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We are responsible for making sure any lifts in communal areas are safe for use. We undertake periodic examinations and inspections to ensure those lifts operate safely.

Below are links to some help and support articles relating to your home:

Help & Support

Get winter ready - cost-effective ways to stay warm and well this winter

As the temperature drops there are things we can all do to stay warm and safe over the winter months

Help & Support

Working together to avoid no access visits for vital safety checks in your home

Letting us into your home to carry out vital safety checks helps both you and us. Most customers let us in first time but often, some don’t.

Help & Support

Wood Burners and Stoves

Wood burners and stoves - what you need to know.

Help and support

How to stop pipes freezing and what to do if they burst

We’ve pulled together some tips about frozen pipes to help prevent yours from freezing.

Help & Support

Energy saving tips to save money and lower your home’s carbon footprint

A few simple steps can help you lower your home’s carbon footprint and save money on your monthly bills.

Are you being smart with your home security?

Help & Support

Guidance on how to be smart with your home security

This advice will help you to understand what you need to do if you’re considering installing, or have already installed, a home CCTV system (or similar technology, such as a video equipped doorbell device).