Blog

Read Lisa Olsen's reflections on her first six months as Director of Customer Experience and the five areas of focus she highlights, in the customer journey so far.

Tacking the challenges of ASB in our neighbourhoods needs strong partnerships.  Hear from our Director of Neighbourhoods on her thoughts this ASB Week.

In his latest blog, Ant talks about a recent visit to Churchill Mansions in Runcorn to assess whether we could import some of our fire safety assets into our 3D digital twin model of the high-rise block.

Hear from Innovation Analyst Ant, after his day working with partners, 'Spotr' photographing properties with drone cameras.  When it comes to drone technology for surveying our homes, the sky is the limit!

Our Marketing & Communications Manager, and Wellbeing Champion shares her experience this Mental Health Awareness Week.

How we have used smart technology to solve overheating issues at one of our sites

This National Apprenticeship Week, Deputy Group Chief Executive of Halton Housing and Chair of Riverside College discusses two passions in his professional life – housing and providing opportunities for young people. 

As part of National Customer Service Week, Head of Customer Insight John Perrian looks at how having a real and deep understanding of our customers helps deliver better customer service, and in turn, a better customer experience.

Has Covid irrevocably changed us, and the way we work?  Natalie O'Hara, Director of People at Halton Housing explores this and shares what we've learned through it all.

Open Door Managing Director Rob Poole explains the benefits of Shared Ownership as the best way to break the rental trap for those looking to buy their own home.

When we launched our transformation programme last March we could not have imagined how the year ahead would unfold.

Our Director of Technology, Digital and Data talks about how our approach to innovation is much more than technology. We aim to embed creativity and fresh thinking into everything we do, providing real solutions to real problems.

We have a proud track record at Halton Housing of supporting young people into employment and one of the ways we do this is by recruiting apprentices.

We're making our biggest leap to make our next generation of services a reality. Looking to the clouds to make it happen.

May your days be merry and bright.. (but safe too!). Read these Christmas home safety tips – to make sure a preventable accident doesn’t take the fun out of your celebrations!

Reflections on the first 15 years of Halton Housing

World and national events over the past 12 months have shown that Leadership Matters now more than ever. 

Why we've taken the decision to retire the term 'extra care' for our schemes, looking through a post-Covid lense.