Keep up to date with all the latest Halton Housing blogs, on a range of topics, here.
Blog
Our thoughts on the hot topics
Read a range of blog posts on all kinds of topics from a mix of people here at Halton Housing.
- Blog
- Wed, 04/10/2023
Better relationships to deliver better services
This Customer Services Week, we outline the reasons why we are investing in a CRM and how it's fundamental to improving customer experience and delivering excellent customer service.
- Blog
- Thu, 13/07/2023
'PlaceMap': Charting the Future of Work
Read about how we're mapping the future of work with two innovative solutions - Data Clan and 'Here'
- Blog
- Fri, 30/06/2023
Healthy Homes: Shaping the future
Read an overview of our new 'Healthy Homes' initiative - a transformative journey aimed at significantly improving the wellbeing of our residents.
- Blog
- Tue, 21/03/2023
6 months in...what a start!
Sam Scott reflects on the first 6 months as Chief Executive.
- Blog
- Tue, 31/01/2023
From Uni to Uni with an apprenticeship in between
Having started university during the covid pandemic, Molly quickly realised it wasn't for her. Read the story of her apprenticeship journey, joining from university to now being back completing a degree apprenticeship with us.
- Blog
- Thu, 06/10/2022
It's the journey that gets you to your destination
Read Lisa Olsen's reflections on her first six months as Director of Customer Experience and the five areas of focus she highlights, in the customer journey so far.
- Blog
- Wed, 13/07/2022
Making communities safer, together.
Tacking the challenges of ASB in our neighbourhoods needs strong partnerships. Hear from our Director of Neighbourhoods on her thoughts this ASB Week.
- Blog
- Thu, 23/06/2022
Mapping Fire Assets in a Digital Twin
In his latest blog, Ant talks about a recent visit to Churchill Mansions in Runcorn to assess whether we could import some of our fire safety assets into our 3D digital twin model of the high-rise block.
- Blog
- Tue, 31/05/2022
Reaching for the Skies with Drone Technology
Hear from Innovation Analyst Ant, after his day working with partners, 'Spotr' photographing properties with drone cameras. When it comes to drone technology for surveying our homes, the sky is the limit!
- Blog
- Thu, 12/05/2022
Proud to be a Wellbeing Champion
Our Marketing & Communications Manager, and Wellbeing Champion shares her experience this Mental Health Awareness Week.
- Blog
- Mon, 09/05/2022
Being smart when it comes to heat
How we have used smart technology to solve overheating issues at one of our sites
- Blog
- Mon, 07/02/2022
Housing and Apprenticeships - two of my passions
This National Apprenticeship Week, Deputy Group Chief Executive of Halton Housing and Chair of Riverside College discusses two passions in his professional life – housing and providing opportunities for young people.
- Blog
- Fri, 01/10/2021
Customer Insight to improve Customer Service
As part of National Customer Service Week, Head of Customer Insight John Perrian looks at how having a real and deep understanding of our customers helps deliver better customer service, and in turn, a better customer experience.
- Blog
- Tue, 13/07/2021
People in the midst of a pandemic
Has Covid irrevocably changed us, and the way we work? Natalie O'Hara, Director of People at Halton Housing explores this and shares what we've learned through it all.
- Blog
- Fri, 30/04/2021
Breaking the rental trap
Open Door Managing Director Rob Poole explains the benefits of Shared Ownership as the best way to break the rental trap for those looking to buy their own home.
- Blog
- Thu, 01/04/2021
Transformation in turbulent times
When we launched our transformation programme last March we could not have imagined how the year ahead would unfold.
- Blog
- Mon, 15/03/2021
The ingredients for innovation
Our Director of Technology, Digital and Data talks about how our approach to innovation is much more than technology. We aim to embed creativity and fresh thinking into everything we do, providing real solutions to real problems.
- Blog
- Wed, 10/02/2021
National Apprenticeship Week 2021
We have a proud track record at Halton Housing of supporting young people into employment and one of the ways we do this is by recruiting apprentices.
- Blog
- Mon, 01/02/2021
Looking to the clouds for technology innovation
We're making our biggest leap to make our next generation of services a reality. Looking to the clouds to make it happen.
- Blog
- Wed, 16/12/2020
A safe Christmas
May your days be merry and bright.. (but safe too!). Read these Christmas home safety tips – to make sure a preventable accident doesn’t take the fun out of your celebrations!
- Blog
- Sun, 15/11/2020
Time flies when you're having fun!
Reflections on the first 15 years of Halton Housing
- Blog
- Fri, 13/11/2020
Leadership Matters
World and national events over the past 12 months have shown that Leadership Matters now more than ever.
- Blog
- Wed, 04/11/2020
Let's retire the term 'extra care'
Why we've taken the decision to retire the term 'extra care' for our schemes, looking through a post-Covid lense.
- Blog
- Wed, 02/09/2020
'More than just technology" - Innovation with Purpose
For us innovation must have a purpose – a business problem to solve or a customer need to meet and must add real value. Our approach is to embed innovation into everything we do