We believe every person has the right to live in safety, free from abuse or neglect, and will respond appropriately when an adult or child is at risk of harm.
We work with partners as part of Halton Borough's Local Safeguarding Board, which has a multi-agency policy and procedure, providing the local framework for partners to work together and apply a consistent approach in responding to safeguarding concerns.
Adult safeguarding is the term used to describe the process and activity of protecting adults with care and support needs from neglect or abuse. These adults are termed, for the purpose of this policy, ‘adults at risk’. Halton Housing has a statutory duty to protect the people who use our care and support provision from abuse and harm. We also have a central role to play safeguarding adults within general needs housing, as we are well placed to spot early signs of the abuse or neglect of tenants who may need, but do not receive, care and support services.
We also believe that it is always unacceptable for a child, young person or adult at risk to experience abuse of any kind and recognises its responsibility to safeguard their welfare by commitment to a practice which protects them. HH is committed to identifying and reporting abuse in respect of adults at risk, children and young people with whom we have contact and promoting their welfare by working in partnership.
If you have any concerns around Safeguarding and Welfare, please contact our dedicated Tenancy Support Team on, 0303 333 0101, or by emailing tenancy.support@haltonhousing.co.uk.
In an emergency, for Safeguarding & Welfare concerns, always phone 999.
If you have a concern about somebody who is not a customer of Halton Housing, please call Halton Borough Council on 0303 333 4300, or use their online reporting form at www.halton.gov.uk
