In January 2021, new changes for the Severe Disability Premium (SDP) came into force with new rules for claimants.

Our Welfare Benefits and Money Advice Team tackled a complex case for a customer through advocacy and support.

Our Team were able to challenge Department for Work and Pensions decision to refuse SDP premium. This resulted in a backdated award of £2,800 which was used to get 4 weeks ahead with rent and sustain the tenancy for many years to come.