MyHaltonHome is changing!  We have invested in a new Customer Relationship Management (CRM) system which allows us to manage a customer's tenancy and all the communication we have with them in one place - making their experience much easier. 

A big part of the CRM is a new customer portal (or online account) where customers can manage their tenancy online - and all activity that they complete on MyHaltonHome is logged against their account.

During the upgrade, (tomorrow 16th April) to the new MyHaltonHome, there may be some down time while this work is completed.  We apologise for any inconvenience this may cause. 

But don't worry... during this time we are still here to support customers:

If you are currently registered on MyHaltonHome you will have received an email from us to let us know that we will be sending you all the instructions you need to switch over to the new portal this week - watch out for that! 👀

In the meantime, during any down time while the portal switches over, or if you are struggling to re-register on the new portal in due course, please note:

1. You can still log a repair via the Customer Service Team, by calling 0303 333 0101

2. You can still pay your rent by clicking here.

Thank you for your understanding whilst we upgrade MyHaltonHome to give customers a better experience!