Our Welfare Benefits and Money Advice team are celebrating after achieving a whopping £1 million in gains for customers so far this year, marking a major milestone for the team.

This figure comes just in time for Christmas, a costly and expensive time of year. 

Working closely with our customers, the team help identify where customers are missing out on benefits that they could be entitled to, and support them with making eligible claims, often resulting in significant lump sum payments for customers.

Our Keep Warm, Keep Well campaign also signposted to sources of additional support to help with rising costs. Customers can get advice and information on how to save money, keep their homes warm, and stay safe – particularly during the winter months.

Claire Creed, Welfare Benefits Money Advice Manager, said: “Can you imagine the impact this has had on our customers' lives? It’s been a fantastic effort from the entire team to hit this milestone. I would encourage any customers who feel they may be entitled to certain benefits but are unsure how to apply, or just need some assistance with managing their money, to get in touch.”

Our Welfare Benefits and Money Advice team is available for you and members of your household to seek advice and assistance with all matters relating to welfare benefits, debt, and money advice. You can contact the team by emailing welfare@haltonhousing.co.uk or calling 0151 510 5024.